FAQ

Please note that stickers are WATER RESISTANT. Each Item may have slight differences in their out door rating, so check the product descriptions and info cards on each item.

For the majority of our stickers, we have tested them outdoors and they do well for around 3 years and have minor fading and puckering in the Florida weather.

They do pretty well in the dishwasher, but we still recommend handwashing your items with stickers on them to extend the life span and usage of our stickers.

Please read the item descriptions for sizing and details of the items. We provide measurements for all stickers and will continue to do so as we add new items to the shop. There is also a RULER in most listings to show the inches and centimeters.

We do a flat shipping rate - $15.00

•  Any additional items that do not fit in our standard packaging will cost more for international orders

If you didn't already pick up on this, Liberty is a Husky and there are chances that your order will come into contact with pet hair, pet dander, or other pet allergens! Please be aware of this before purchasing.

If your item is "RETURNED TO SENDER" we will process a refund for you if you reach out to us. The items are returned to a non-frequently checked PO Box, so we may not know unless you reach out to us.

If your address is incorrect we will not be able to change your address and send out the items, we will have to cancel and refund your order. 

You are then welcome to re-make your order and provide the updated address.

There are too many known issues with fraudulent addresses and this courtesy will not be offered.

Incorrect addresses are NOT eligible for reshipments of items. We have to ship to the address on file with Etsy - We can not change the address on any purchase.

At the moment we do NOT offer personalized gift wrapping or special gift wrapping other than what we already provide. If your order is marked as a GIFT it simply means that the price of the item is not listed on a receipt.

You can leave custom gift messages through Etsy if you mark your purchase as a gift, and we will include this in the packaging that we send out.

IMPORTANT NOTE: If you are an international customer marking an order as "gift" - this DOES NOT avoid customs fees. This does NOTHING to the label and I have no control over the label as it is printed out by Etsy. The "gift" option on Etsy is to hide the prices on the invoice ONLY. Your merchandise will be declared in its FULL VALUE and you are responsible for your import duties/fees/taxes.

Currently, we do not offer a wholesale or bulk purchase option in this store. We just don't have the tools and capacity to offer this type of service. This also includes no discounts or coupon codes for bulk ordering at this time. 

We will have a shop sale in May for our Shop Anniversary if that is something you would like to participate in.

For Fan Mail to Chet & Pengy:

226 N. Nova Rd. PMB 329
Ormond Beach, FL 32174

If you send fan mail, please be respectful & tasteful. We will toss any items at our discretion and this is in no way a guarantee that we will feature you in a video, on our socials. please note, we are not responsible or liable to pay for any goods or services you send that we did not expressly order from you or your company.

If you send anything, do not send any stolen art work or goods, we do not support or tolerate theft of any kind!

For Business & Mutual inquiries:

Please email Pengy at pengy@friendlyfireball.com to inquire.

We will respond to people that WE chooses for trades or engagements, but most likely it will be with a mutual who we have thoroughly discussed all the details and expectations of the arrangement ahead of time.

We do have a Friendly Fireball Amazon Wish list!  You can check out our nerdy dreams at the link below:

https://www.amazon.com/hz/wishlist/ls/SBZU55BIY8UF?ref_=wl_share

If you decide to get a tattoo of one of our works, make some changes to it, let it be inspiration and make it your own, or better yet, you're going to an artist to do your tattoo and you may like their style, you can always ask them to take some creative liberties with it and put it in their style.

We just ask that it's not exactly our art, allow your self to get creative and have some fun with it!

If your tattoo artist requires permission from the original artist please show them this!

If they are not visible at the time you visit the shop - the product is sold out or currently unavailable! Updates are posted to TikTok for all restocks so that's the best place to get information.

We do not have a set schedule for restocks but you can make the request in Etsy, and if we are able to make it, we will. 

Products may also be discontinued without notice. This goes for any product that is not currently showing in the shop!